Chief executive Dido, of Eminem's Stan fame, said she did not know whether the ransom email was genuine.
"The hackers have sent an email asking for us to actually provide a service as good as our catchy adverts, unfortunately I couldn't verify the email address because my WiFi signal dropped so I don't know if it is real or not."
Dido continued her interview with a gorgeous rendition of her hit song White Flag, then giving the following explanation "Let the hackers hear this, we are not giving up our current business model, we will continue to provide abysmal service while charging marginally less than our competitors. None of our customers have ever complained, our webpage has zero comments."
Original Story: http://www.bbc.co.uk/news/uk-34615226